As part of continuing efforts to improve the quality of service to our customers, we've made some very major enhancements to our Organization Purchases page. The updates are based on customer feedback along with our own ideas. We're confident you're really going to love them!
I'd like to walk through the new interface to show you the improved features.
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A screenshot of the new Organization Purchases page design for Actipro customers
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Streamlined, Cleaner Design
You can see from the screenshot above that the new Organization Purchases page for our customers is drastically different from before. Each product/version group is now separated by a bold heading and an image for the product.
Right next to the image are action links for doing things like downloading the latest maintenance release, e-mailing yourself the license key, or purchasing upgrades and additional licenses.
Below the lines is information describing your free upgrade information based on what subscriptions you own, if any.
Finally, the details of the individual purchases you've made for the product/version are listed.
Filtering
There now are several options for filtering the purchased product list. A message is shown above the list when at least one product/version is filtered out per the criteria settings.
Platform is a drop-down that lets you select specific platforms only, such as WPF or WinForms.
Latest-owned versions only will only show product/versions that are the latest you own. For instance if you own SyntaxEditor v4.0, v3.1, and v3.0, when this box is checked, you will only see v4.0 listed.
Show details will display all the individual purchase details for the displayed product/versions. By unchecking this box, you hide the grid with header "Date", "Description", "Licenses" in the screenshot above.
Jumping to a Product
Links appear below the filtering criteria that let you jump directly to specific products in your purchased products list.
Product Alerts
The product alerts section is a new concept for this page and probably is the best new feature that was added in the update. It provides a task list of action items that you can do related to your purchases.
It currently shows three types of alerts:
- Free upgrade alerts - When you have an active subscription for a product and a new version is available, this alert will tell you to click on the link to request a free upgrade.
- Expiring license/subscription alerts - When you are nearing the expiration date of a license/subscription, this type of alert tells you the expiration date and allows you to jump directly to the related product purchase page to order a renewal.
- New version alerts - When you don't have an active subscription and a new version is available, this alert notifies you of the new version and provides a link directly to the related product purchase page to order an upgrade.
We sincerely hope our customers like the updates. They will be especially useful for our larger customers who have made many purchases over the year.
Please e-mail us if you have any problems with the updated page.